Contract for using UmiCare

UmiCare provides informational tools for tracking infant care (including feeding, sleep, diapers, notes, and caregiver sharing), viewing insights, and generating AI-assisted summaries. UmiCare is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified health professional for medical questions.

You must be at least 18 (or the age of legal majority in your location) to create an account, or have the authority of a parent/legal guardian to use the Service on behalf of a child. By inviting or sharing access with caregivers, you confirm you have their consent and remain responsible for their use.

We may modify, suspend, or discontinue any part of the Service and will provide notice of material changes where reasonable.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Provide accurate, current information. You may request deletion or export of your data per the Privacy Policy.

Acceptable use: Do not (a) access or use the Service for unlawful purposes; (b) attempt to probe, scan, or test security; (c) copy, modify, reverse engineer, or create derivative works of the Service except where permitted by law; (d) upload malicious code; (e) harass or harm others; or (f) interfere with or disrupt the Service.

We may suspend or terminate access for violations of these Terms, to protect the Service or other users, or where required by law.

You own your content. You grant UmiCare a limited, worldwide, non-exclusive license to host, use, process, transmit, and display your content as necessary to operate and improve the Service. You confirm you have the right to upload any data you provide, including data about children or caregivers. We may create de-identified or aggregated data for analytics and product improvement; such data will not identify you.

AI features provide informational summaries only and are not medical or professional advice. Outputs may be incomplete or inaccurate. Always rely on clinical judgment and consult qualified professionals for health decisions.

We currently use OpenAI to process prompts under data processing terms that prohibit training public models on your data. See the Privacy Policy for more on how we handle AI prompts and outputs.

Fees (if any) are disclosed at purchase. Subscriptions may auto-renew per the platform or payment terms unless canceled in advance. Taxes may apply. Payment processing is handled by third-party processors or app stores; we do not store full card details.

Checkout before account creation. In some flows (e.g., marketing checkout), you may complete payment before creating an account. If you do, you must create your UmiCare account using the same email address used at checkout so we can associate the subscription. If you used the wrong email, contact legal@umicare.co.

Price changes: We may adjust pricing with prior notice where required. Continued use after changes take effect constitutes acceptance. Any refunds are subject to applicable law and the terms of the platform or payment provider used.

The Service, including software, trademarks, and content, is owned by Umami Labs Limited or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

If you provide feedback or suggestions, we may use them without obligation, payment, or attribution.

The Service may rely on or link to third-party services (e.g., app stores, payment providers, analytics, AI providers). We are not responsible for third-party services, and their terms and privacy policies govern your use of them. You are responsible for reviewing third-party terms.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the maximum extent permitted by law, our total liability arising out of or related to the Service will not exceed the amounts you paid to UmiCare for the Service in the 12 months before the event giving rise to the claim, or USD $50 if no amounts were paid. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Umami Labs Limited and its affiliates from and against claims, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms or misuse of the Service.

These Terms are governed by the laws of Hong Kong, without regard to conflict of laws principles. The courts of Hong Kong have exclusive jurisdiction over disputes unless applicable law requires otherwise. If you are a consumer in a jurisdiction that provides mandatory protections or venue, those protections apply to the extent required.

You may stop using the Service at any time and may request data export or deletion per our Privacy Policy. We may suspend or terminate access for violations of these Terms, non-payment, legal or security reasons, or where the Service is discontinued. Sections that by nature should survive termination (e.g., IP, disclaimers, limitations, governing law) will survive.

If you download the Service from an app store (e.g., Apple App Store or Google Play), the app store may be a third-party beneficiary of these Terms and may enforce them. You must also comply with the app store’s terms.

We may update these Terms. If changes are material, we will provide notice (for example, by email or in-app). Continued use after the effective date constitutes acceptance of the updated Terms.

Last updated: 2026-01-06

Umami Labs Limited
Email: legal@umicare.co

Last updated: 2026-01-06